At Malinaa, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, make purchases, or interact with our services. By using our site or purchasing our products, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:

• Personal Information: When you place an order, create an account, or contact us, we collect personal details such as your name, email address, billing/shipping address, phone number, and payment information.
• Order Information: We collect information related to the products you purchase, order history, and preferences.
• Device Information: When you visit our website, we collect technical information about your device, including IP address, browser type, time zone, and browsing patterns through cookies or similar technologies.
• Communications: Any correspondence you send us, including emails, social media messages, or customer service inquiries, may be stored to address your concerns or improve future interactions.

2. How We Use Your Information

We use your information in the following ways:

• Order Processing: To process and deliver your orders, communicate with you about your purchase, and manage returns or exchanges.
• Customer Service: To respond to your inquiries, provide support, and handle complaints or disputes.
• Personalization: To offer personalized recommendations, product suggestions, and marketing tailored to your interests based on your browsing and purchase history.
• Marketing & Promotions: With your consent, we may send you emails or newsletters about promotions, new product launches, or special offers. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
• Analytics: To improve our website’s performance, identify trends, and enhance the user experience by analyzing how visitors navigate our site.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with trusted third parties in the following instances:

• Service Providers: We may share your data with third-party service providers who assist with payment processing, shipping, order fulfillment, email communications, and marketing efforts. These partners are required to protect your data and use it only for the services they provide.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, such as in response to legal proceedings or fraud prevention measures.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze traffic, and provide personalized content.

• Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to improve functionality and user experience.
• Third-Party Cookies: We may also use third-party analytics tools, such as Google Analytics, to gather information about how users interact with our site. These third parties may set their own cookies to provide insights into site performance.
• Managing Cookies: You can choose to disable cookies through your browser settings. However, disabling cookies may impact the functionality of certain features on our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure payment processing systems, and access controls.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights

You have certain rights regarding your personal information, which include:

• Access: You have the right to request access to the personal data we hold about you and to obtain a copy of this information.
• Correction: If any of your information is inaccurate or outdated, you have the right to request a correction.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations or legitimate business interests.
• Data Portability: You can request that we transfer your data to another service provider or entity where technically feasible.
• Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any of our emails.

To exercise any of these rights, please contact us at [email address]. We will respond to your request within [timeframe] and in accordance with applicable privacy laws.

7. Third-Party Links

Our website may contain links to third-party websites that are not controlled or operated by Malinaa. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Malinaa does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information as quickly as possible.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: [sarjina.ind@gmail.com, malinaaind@gmail.com]
Phone: +91-828-784-0116, +91-817-803-0992]
Address: [Sarjina Industries opc pvt ltd
Sector 59, Gurugram, Haryana 122001]

By using Malinaa’s website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.