1. General

These Terms & Conditions govern the use of the Malinaa website, all purchases made through our online store, and your relationship with Malinaa. By accessing our site or making a purchase, you accept and agree to be bound by these terms. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new terms.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing details are accurate and up to date. However, errors may occur. If we discover an error in the pricing or product details of your order, we will notify you as soon as possible and give you the option to either reconfirm or cancel your order.

• Color Accuracy: We make every effort to display the colors of our products accurately. However, the actual color may vary depending on your screen settings.
• Product Availability: All products are subject to availability. In case a product is out of stock after you place an order, we will inform you promptly and offer alternative solutions or a full refund.

3. Orders & Payments

• Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. Please review this information carefully.
• Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, and other online payment gateways. All payments must be made in full before the order is processed.
• Pricing: All prices listed on the website are in [currency] and include applicable taxes, unless stated otherwise. Shipping costs will be calculated and added to your order at checkout.

4. Shipping & Delivery

• Shipping Policy: We offer shipping within [country] and selected international destinations. Delivery times may vary based on your location and product availability. Estimated delivery times will be provided at checkout.
• Delays: While we strive to deliver your order on time, unforeseen circumstances (such as weather, customs delays, or carrier issues) may impact the estimated delivery date. Malinaa is not responsible for delays outside of our control.
• Damaged Goods: If you receive a product that has been damaged during shipping, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund in accordance with our return policy.

5. Returns & Refunds

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it under the following conditions:

• Return Policy: You have [30] days from the date of delivery to return any unused and undamaged items for a full refund or exchange. All items must be in their original packaging and condition.
• Return Shipping: The customer is responsible for return shipping costs unless the product was received damaged or incorrect.
• Refunds: Once the returned item is received and inspected, we will process your refund within [7-10] business days. Refunds will be issued to the original payment method.

6. Warranties

All Malinaa products come with a [warranty period] against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage caused by improper handling.

7. Limitation of Liability

Malinaa is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes, but is not limited to, any loss of profit, data, or goodwill.

8. Privacy Policy

Your privacy is important to us. We collect and use your personal information in accordance with our [Privacy Policy], which outlines how we handle your data and protect your privacy.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [India], without regard to its conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Gurugram].

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact our customer service team at [sarjina.ind@gmail.com, malinaaind@gmail.com 
] or [+91-828-784-0116, +91-817-803-0992

].

By using Malinaa’s website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.