At Malina, we are committed to ensuring your furniture arrives safely and promptly. Please review our shipping policy to understand our process and what to expect when placing an order with us.

Shipping Methods & Timeframes:

1. Standard Shipping:

   • Delivery typically takes 7-14 business days from the date of shipment.
   • This service includes delivery to your doorstep but does not include unpacking or assembly.

2. White Glove Delivery:

   • For an additional fee, we offer White Glove Delivery, which includes in-home delivery, unpacking, assembly, and removal of packaging materials.
   • Delivery typically takes 10-21 business days from the date of shipment.

3. Express Shipping:

   • Express shipping is available on select items for an additional fee. Delivery typically takes 3-7 business days from the date of shipment.

Shipping Costs:

• Standard Shipping: Shipping costs are calculated based on the total weight, dimensions, and delivery location of your order.
• Free Shipping: We offer free standard shipping on orders over [specified amount].
• White Glove Delivery & Express Shipping: These options have additional fees, which will be displayed at checkout.

Order Processing:

• Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery & Tracking:

• Once your order is shipped, you will receive an email with tracking information to monitor the status of your delivery.
• For larger items, the delivery company will contact you to schedule a convenient delivery date and time.

Shipping Areas:

• We currently ship to [India]. If you are located outside of these areas, please contact our customer service team to discuss possible arrangements.

Receiving Your Delivery:

1. Inspect Your Order: Please inspect your items upon delivery. If you notice any damage or defects, note them on the delivery receipt and contact us within 48 hours to arrange a replacement or refund.
2. Missed Deliveries: If you miss a scheduled delivery, there may be a redelivery fee. Please contact the carrier directly or our customer service team to reschedule.

Additional Information:

• Apartment/Condo Deliveries: If you live in a building with restricted access, please inform us at the time of purchase to avoid any delivery complications.
• Rural/Remote Areas: Additional shipping time and fees may apply for deliveries to remote locations. Please contact our team for more information.

Contact Us:

If you have any questions or concerns about your shipment, please reach out to our customer service team:

• Phone: [+91-828-784-0116, +91-817-803-0992]
• Email: [sarjina.ind@gmail.com, malinaaind@gmail.com ]
• Website: [Sarjina Industries opc pvt ltd
  Sector 59, Gurugram, Haryana 122001]

Thank you for choosing Malina. We are dedicated to providing you with the best delivery experience possible!